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Database Tutorials

This LibGuide contains step by step instructions for majority of research databases available in the Wolfgram collection.

Qualtrics Header

Qualtrics is a Survey and market research tool. It allows users to create survey instruments to track consumer behavior across diverse segments, benchmark your company versus competitors, conduct complex academic research, advertising and product testing and so much more.

Navigate to Qualtrics: 

Library Home Page  A to Z Database List ► Qualtircs 

Creating a Qualtrics Account

 Qualtrics sign-up image

  1. Go to http://widener.qualtrics.com
  2. From the login page, click on Don’t have an account?
  3. Then enter a Valid Widener Email address.  Note: An access code is not required.
  4. Qualtrics will automatically send an email to your Widener Email account, with the following message "Hello,Thanks for registering with Qualtrics!  Please confirm your registration by verifying your email address."
  5. Click on Verify my Email.
  6. Finally, complete the enrollment form that appears.  Note that your username will be your Widener Email address.  Create a password that you will remember and select Create account.

Qualitrics create an account image including widener email, first and last name, and password                                       

                                        

Creating a Survey

1. Once you have logged into Qualtrics, click on the Create a New Project button.

 

Screenshot of Create New Project button in Qualtircs 

2. On the next screen, click on the New Survey button.

 

Qualtrics screenshot with New Survey button

 

3. On the next screen, Name Your Survey and then click on the Get Started Button.

Name your survey scree\n

4. The next screen gives you the opportunity to start creating questions.

 

Qualtrics screen for adding questions to a survey.

 

5.  Make note of the IQ Score button screen shot of the IQ Score buttonwhich rates the useability of your survey. 

 

IQ Score ranking screenshot

Qualtrics Tips & Tricks

Qualtrics Support

NOTE: As of August 19, 2020, Qualtrics users seeking phone support will be required to login to their Support Portal in order to connect with Qualtrics Support. 

Qualtrics offers many ways that you can get help with technical issues related to your surveys.  You can access the Support Portal by clicking on Help, in the upper right corner of your screen, or by going directly to: qualtrics.com/support-center

Here you can click on Qualtrics XM Community, where you can post a question get an answer from other experienced users.

Or visit the Support Site, where you can obtain step-by-step guides, manuals, and troubleshooting tools

To contact a Qualtrics Support Team representative,  you will have to login again with you Qualtrics username and password. (If you need help with getting your username and password contact Jill Borin --  jmborin@widener.edu or Molly Wolf -- mmwolf@widener.edu).

Follow these steps to get to a support representative:

1. Click on Help and then Contact Support:

Contact Support Screen Shot

2. Select one of the options provided, but to contact someone at the Qulatrics Support Team, select I have a  different support request.

Many options showm, but this highlights I have a different support request.

3. Then select Survey Platform when asked "What area of the Qualtrics product are you using?

4. Then you will be presented with option to chat online, email or call a member of the qualtrics Support Team:

Provides options for chat, email or calling a member of the support team.

Resources to Help Manage During COVID 19

Qualtrics now offers free access to a number of the XM Solutions to help organizations manage through COVID-19.   These resources include:

These and other resources are immediately available when you log into your Qualtrics account and select