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Lolli, Jeffrey C. "Interpersonal Communication Skills and the Young Hospitality Leader: Are they prepared?." International Journal of Hospitality Management 13, no. 4 (October 2013): 354-373. Retrieved from https://0-ac-els--cdn-com.libcat.widener.edu/S0278431912000230/1-s2.0-S0278431912000230-main.pdf?_tid=c3749074-e998-4035-a607-c4346bc04ec9&acdnat=1531945415_6dc2d5f109b81fbedfd4cd43e9fe5c35
McCain, Shiang-Lih Chen, Nick Bellino, & Jeffrey Lolli. "Responsible Gaming: The Current Practices and the Challenges." The Consortium Journal of Hospitality and Tourism 11, no. 2 (January 2007): 17-26. Retrieved from http://0-search.ebscohost.com.libcat.widener.edu/login.aspx?direct=true&db=hjh&AN=24690297&site=eds-live